Service abuse: Statuspage callback scam

calendar Nov 3, 2026  ·
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Detects inbound messages sent from statuspage.io's notification address where the body text is classified by an NLU model as containing callback scam intent with medium or high confidence, indicating the legitimate service is being leveraged to deliver a callback scam lure.

Sublime rule (View on GitHub)

 1name: "Service abuse: Statuspage callback scam"
 2description: "Detects inbound messages sent from statuspage.io's notification address where the body text is classified by an NLU model as containing callback scam intent with medium or high confidence, indicating the legitimate service is being leveraged to deliver a callback scam lure."
 3type: "rule"
 4severity: "medium"
 5source: |
 6  type.inbound
 7  and sender.email.email == "noreply@statuspage.io"
 8  and any(ml.nlu_classifier(body.current_thread.text).intents,
 9          .name == "callback_scam" and .confidence != "low"
10  )  
11attack_types:
12  - "Callback Phishing"
13tactics_and_techniques:
14  - "Social engineering"
15  - "Spoofing"
16detection_methods:
17  - "Natural Language Understanding"
18  - "Sender analysis"
19id: "b33aa489-a22e-572c-8166-f2b02aef8cb8"
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